Account and settings

Delete your account

You can delete your account yourself at any time. You don’t need to write to us.

Important: Deleting can’t be undone. If you want to keep a copy of your network, export it first.

How to do it

1. Tap You, then the gear at the top left.
2. Tap Account › Delete Account.
3. Read what will be deleted. Under Back Up First, Export Network First saves a copy of your network as a spreadsheet.
4. Tap Delete Account at the bottom and confirm with Delete Account Permanently.
5. If you signed in with Apple, confirm once with Apple. This also ends Sign in with Apple for Nodbase.

You are then signed out, and the app shows you that your account has been deleted.

What gets deleted

• On the server, right away: your account and sign-in details, your card and profiles, requests, connections, blocks and introductions, group memberships, pending messages and your chat devices with their keys.
• Your photos, videos and files on the server are removed shortly afterwards, usually within an hour.
• On this iPhone: your network, your profile and your chat history.

What remains

• Messages that have already been delivered stay on the recipients’ devices.
• Groups continue for the other members.
• What others have noted about you in their own network stays on their devices.

All details are on the Help & Contact page and in the Privacy Policy.

Can’t get into the app anymore?

Write to support@nodbase.app from your account’s email address with the subject “Delete account”. We’ll check that the request comes from you and delete your account.

Last checked: 11 November 2026