Help Center
Troubleshooting
When something doesn’t work.
- I’m not getting notificationsCheck notifications in iOS and in Nodbase, whether the chat is muted and whether you’re signed in.
- I’m not getting a confirmation codeCheck your spam folder, check the address and request a new code after 60 seconds.
- A link won’t openLinks to cards and communities don’t last forever. Here’s how to find out what’s wrong.
- A call isn’t workingCalls only work with connections in a one-to-one chat. Check your microphone, the other person’s settings and your connection.
- Hold Together isn’t workingBoth people need Nodbase, open and unlocked. Also check the permission for the local network.
- Storage full or file too largeWhat the storage messages mean and how to free up space in Nodbase.
- Contact supportSend us a question, a problem or an idea right from the app or by email.
All topics
Getting started5 articlesNetwork and contacts9 articlesKeep in touch2 articlesNodi6 articlesProfile, cards and sharing9 articlesChats and calls15 articlesCommunities4 articlesStrength and phases4 articlesQuick Capture, widgets and Siri4 articlesAccount and settings8 articlesPrivacy and security5 articles
Didn’t find it?Write to us. We’ll reply as soon as we can.
Support and contact