Contact support
The quickest way to reach us is right in the app.
On this page
In the app
- Tap You, then the gear at the top left.
- At the very top, tap Support & Feedback.
- Under What’s it about?, choose Question for Support, Something Isn’t Working or Idea or Improvement.
- Write your message, at most 1,000 characters, and send it.
With Something Isn’t Working, you can Include Technical Details: app version, iOS version and device type. Nothing else, no name, no location, no contacts.
You can send at most 3 messages a day and 10 a week.
The answer
We reply to your account’s email address. If you signed in with Apple and hid your address, Apple forwards the reply. You’ll also find answers in the app under Settings › Your messages. A red dot shows new answers.
By email
Write to support@nodbase.app. In the app, you can also use Settings › Help & Info › Email Support. The end of the email then includes the app version and iOS version, never your account or device name.
More ways to reach us are on the Help & Contact page.
Last checked: 11 November 2026
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